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CONDITIONS OF LETTING
  1. Arrival & Departure. A usual booking is from Friday to Friday. In order to prepare the cottage between hirers, we ask that you arrive after 4pm, and depart by 10.30am. Please let us know your anticipated arrival time on the booking form.
  2. i) Bookings. Telephone or email bookings remain firm for five working days pending receipt of booking form and deposit/payment. We reserve the right to re-let the cottage if the deposit is not received within 7 days of your phone/email booking.
    ii) Deposit. For weekly lets, a non-refundable deposit of £50 per week is payable at the time of booking. For short breaks, full payment is required with your booking form. Cheques should be made payable to “Chapel Cottage”, please.
    iii) Balance. The balance of the total payment due must be received by us at least six weeks prior to the commencement of the let. Christmas/New Year bookings must be fully paid by 1 October. We reserve the right to re-let the cottage if full payment is not received by the appropriate date.
  3. Cancellation by you. If you have to cancel, please inform us immediately and we will endeavour to re-let the cottage and return your payment. If this is not possible, all monies which have been paid will be forfeited. Therefore, a CANCELLATION PROTECTION INSURANCE IS RECOMMENDED.
  4. Cancellation by us. Following your booking, in the unlikely event of Chapel Cottage becoming unavailable due to circumstances beyond our control, a complete refund will be paid including the deposit.
  5. Party Size. The number of persons and pets occupying the cottage must not exceed that stated at the time of Booking, unless previously agreed with us.
  6. Pets. Well-behaved, fully house-trained pets are welcome, but must NOT be allowed on the furniture or anywhere upstairs. Pets must NOT BE LEFT UNATTENDED inside the cottage. Please do not let them foul the patio. Dogs must not be taken onto the village green – directions are provided in the cottage to a suitable dog-walking area.
  7. Access. The Owners and Owners’ representatives reserve the right to have access to the cottage at all reasonable times, with prior notice wherever possible.
  8. Risk. The Owners cannot accept responsibility for loss or damage to the Hirer’s property, or for personal injury, or damage to vehicles, which are parked at the Hirer’s risk.
  9. Cleanliness. The Owners endeavour to maintain high standards of comfort and cleanliness at all times. The Hirer must therefore undertake to keep all furniture, fittings and effects in the same good condition as they were found. Smoking is NOT allowed in the cottage.
  10. Damage. All breakages or damage must be notified immediately. The Owners reserve the right to charge for any non-trivial damage howsoever caused.
  11. Acceptance. Completing a Booking Form and paying the Deposit signifies acceptance of these terms and conditions.

HOW TO BOOK YOUR HOLIDAY

  1. Please telephone us (01788 810275) or e-mail to check availability. We hold telephone bookings for 7 days pending receipt of deposit or payment.
  2. Send us your completed booking form together with your cheque for deposit or full payment.

We will then send you a ‘Confirmation of Booking’ which will include the date by which the balance should be sent (which is six weeks before the start of your holiday).

Cheques should be made payable to ‘Chapel Cottage’. We do not accept credit cards. Please address all correspondence to:

Mrs Carolynn Thompson, Woolscott Manor, Woolscott, Nr Rugby, Warwickshire, CV23 8DB

Tel: 01788 810275    Fax: 01788 522440    e-mail: stay@chapelcottage-exmoor.co.uk